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BHARAT SANCHAR NIGAM LIMITED
(A Government of India Enterprise)
CHENNAI TELEPHONES

SINGLE WINDOW

Chennai Telephones has always been in the forefront in providing the very best of Customer Care. In an effort to enhance customer satisfaction and infuse fresh air into customer relations, BSNL, Chennai Telephones is pleased to introduce the ' Single Window' system at the following Customer Service Centres. These centres shall handle all types of service requests from all customers of Chennai Telephones[ excluding Chengalpattu area (landline numbers starting with '27')] .In a nutshell, customers may place a service request at any of these centres, irrespective of the area in which his telephone number falls. The Customer Relations Officer (CRO)  of the Area Office Customer Service Centres have been empowered to take spot decisions on most of the customer requests hitherto requiring approval from higher authorities. CROs are also empowered to order immediate reconnection of disconnected telephones, based on proof of payment.

Customer Service Centres
Name of
Service Centre
Address of
Customer Service
Centre
Contact
person
Phone
Numbers
Facilities
Offerred
Adyar   Adyar Telephone Exchange
42 Dr Muthu Lakshmi Salai
Chennai - 600 020.  
SDE
24411500  
24411500
24903700  

CSC
Category II

Ambattur   Ambattur Telephone Exchange
241, MTH Road
Chennai - 600098  
SDE
26524000  
26524000
26259191  

CSC
Category II

Anna Nagar   Anna Nagar Telephone Exchange
105(Old E-6) 3rd Avenue
Anna Nagar East
Chennai-600102  
SDE
26208000  
26208000
26214848
26201900  

CSC
Category I

Anna Road   Anna Road Telephone Exchange
10 Dams Road
Chennai-600002  
SDE
28525050  
28525050
28586010
28586011  

CSC
Category II

Avadi   MTH Road
Avadi
Chennai - 600 054  
SDE
26384868  
26384868
26381266
26381477  

CSC
Category II

Chromepet   No.7, Jagath Complex
2nd Main Road
New Colony
Chromepet
Chennai - 600 044  
SDE
22382222  
22382222
22414120
22414555  

CSC
Category II

Flower Bazaar /Broadway   Flower Bazaar Telephone Exchange
NSC Bose Road
Chennai 600001  
SDE
25396969  
25396969  

CSC
Category II

Greams Road   Area Office
Central Zone
146, Greams Road
Chennai- 600006  
CRO
28292447  
28292535
28292445  

CSC
Category I

Guindy   Area Office
South West Zone
40-E, CIPET Road
Thiru-vi-ka Industrial Estate Guindy Chennai-600032.  
CRO
22501940  
22501940
22501955  

CSC
Category I

Harbour/Beach   Area Office
North East Zone
Wavoo Mansion
39 Rajaji salai
Chennai 600001  
CRO
25219551  
25219551
25212866
25212533  

CSC
Category I

K.K. Nagar   KK Nagar Telephone Exchange
99 Jawaharlal Nehru Road
KK Nagar
Chennai 600078  
SDE
24711471  
24711471
23717400
24852787  

CSC
Category II

Kalmandapam   Kalmandapam Telephone Exchange
21 GA Road
Old Washermanpet
Chennai 600021  
SDE
25984499  
25984499
25983200
25987171  

CSC
Category II

Kellys   Kellys Telephone Exchange
22 kellys Road
Chennai 600010  
SDE
26442552  
26442552
26442552
26606767  

CSC
Category II

Kodambakkam   Area Office
West Zone
36, Station Border Road
Kodambakkam
Chennai 600024  
CRO
24849665  
24849665
24844220  

CSC
Category I

Madhavaram   Madhavaram Telephone Exchange
1, E.B. Road
Sembium
Chennai-60011  
SDE
26720100  
25584040
26720100  

CSC
Category II

Madipakkam   215-A Medavakkam Main Road Madipakkam Chennai-600 091.   JTO
22584699  
22584299
22584699  

CSC
Category II

Mylapore   Mylapore Telephone Exchange
166, Luz Church Road
Chennai 60004  
SDE
24996111  
24996111
24994500  

CSC
Category II

Nandanam   Area Office
South East Zone
Old 407/408 New 808
Anna Salai
Nandanam
Chennai 600035  
CRO
24330532  
24330532
24347564
24330431  

CSC
Category I

Padi   BSNL Teleshoppe
Padi Telephone Exchange
96, Moorthy Nagar Main Road
Padi, Chennai-600050  
SDE
26546000  
26549000  

CSC
Category II

Poonamallee   Ponamallee Telephone Exchange
1 Bye-Pass Road
Chennai -600056  
SDE
26490000  
26490000
26494600
26494500  

CSC
Category II

Porur   Porur Telephone Exchange
78 Arcot Road
Chennai 600116  
SDE
24765000  
24766066
23860708  

CSC
Category II

Raj Bhavan Exchange   26, Sardar Patel Road Guindy
Chennai-600 032.  
SDE
22351111  
22350192  

CSC
Category II

St.Thomas Mount   16, GST Road Chennai-600 016   SDE
22321100  
22321100
22330233  

CSC
Category II

Vepery   Area Office
North West Zone
52 EVK Sampath Salai
Periyar Building
Chennai - 600 007.  
CRO
26618060  
26618060
26618064  

CSC
Category I

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