Page 48 - Chennai Vani 2023 (Final)_compressed
P. 48

Automation in the Workplace: A Win-Win for Everyone



                    In today's fast-paced world, automation is essential for businesses of all sizes. It can
                    help us to streamline our processes, improve productivity, and reduce costs. This
                    is especially true for internal and external customers, who rely on us to provide
                    timely and accurate information.
                    Here are a few examples of how we can use automation to improve our services:
                         In Excel, we can use data connections to collect reports from multiple
                    sources  in  minutes. This  saves  us  a  significant  amount  of  time  and  effort,  and
                    ensures that our reports are always up-to-date.

                         We can use formulas to convert raw data into our preferred format. This
                    makes  it  easier  to  analyze  and  interpret  the  data,  and  to  create  meaningful
                    presentations and reports.
                         We        can       use                 automation  to  create  presentations
                    from        our        Excel                           tables. This  saves  us  time
                    and  hassle,  and  ensures                                      that               our
                    presentations  are  always                                                 up-to-date
                    with the latest data.
                    We     can    also    use                                              automation  to
                    improve  our  customer                                                 service.    For
                    example,  we  can  use                                                Google  Forms
                    to  collect  information                                             from  field  units.
                    That    we     already                                              started  but  the
                    links  are  floated  in                                             the    Whatsapp.
                    We  have  to  search                                               the   link   every
                    time.  To  overcome                                               we can create free
                    websites      using                                              sites.google.com  in
                    the   unit   name.                                               This  is  a  convenient
                    and efficient way to collect                                    data, and it allows us
                    to  respond  to  customer  inquiries                           more quickly.
                    We  also  have  a  responsibility  to  provide                information  to  retired
                    staff.  We  can  do this  by creating  a Google Drive  or     website specifically for
                    retirees.  This  would  allow  us  to  share  important  information  and  resources  with
                    them in a convenient and accessible way.

                    Automation  is  a  powerful  tool  that  can  help  us  to  improve  our  services  and
                    efficiency. By automating repetitive tasks, we can free up our time to focus on more
                    important things, such as providing excellent customer service.



                                                                           Shri.T.D.Amuthavannan

                                                                           SDE (Legal)
                                                                            O/o CGM CHTD






                                                              46
   43   44   45   46   47   48   49   50   51   52